ITIL® v3 Getting there with FGI FGI’s Delivery Manager, Ruth Phillips, looks at how organisations can use the
latest ITIL® Service Management Best Practice guidance to deliver tangible
business benefits and embed a culture of continuous improvement within IT. Click here to request paper
Creating the Complete Project Manager FGI’s PRINCE2™ Trainer and Project Manager, Russell Parker, ponders how to cook up the right blend of knowledge, experience and skills to make an effective Project Manager. Click here to request paper
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