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Terms & Conditions

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Summary

Please note this is a summary only, see below for full terms & conditions.
Payment of all Course Fees will be made in full no later than 10 working days prior to commencement of the first course, unless alternative payment arrangements have been made. In the event of date changes the original invoice will remain payable 10 days prior to the original booking. Cancellations & changes must be made in writing to This email address is being protected from spambots. You need JavaScript enabled to view it. . FGI Ltd reserves the right to charge a 10% surcharge for late payment. Price shown is exclusive of VAT which will be applied at the current rate.

Cancellation Terms

The following charges are applicable in the event of a booking being cancelled:

  • More than 20 working days’ notice - 50% of Course Fee Payable
  • Between 11 and 20 days’ notice – 75% of Course Fee Payable
  • 10 working days’ notice or less - 100% of Course Fee Payable
  • For selected courses 4 week cancellation terms apply


Rescheduling

The following charges are applicable in the event of a booking being rescheduled:

  • More than 20 working days’ notice - £50.00 administration fee
  • Between 11 and 20 working days’ notice - 50% of Course Fee Payable
  • 10 working days’ notice or less - 100% of Course Fee Payable
  • For selected courses 4 week cancellation terms apply

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Terms & Conditions

1. Interpretation

1.1 In this agreement the following words shall have the following meanings:

The Company: means FGI Limited of Warwick Innovation Centre, Warwick Technology Park, Gallows Hill, Warwick, CV34 6UW.

Client: means the person named as the delegate or client on the Purchase Order Form or purchase order.

Course: means the course stated on the Purchase Order From or purchase order.
 

Fees: means the fees specified in writing by the Company to the Client.
 

Purchase Order Form: means the Company's booking form or web booking form.
 

Venue: means the venue specified on the Purchase Order Form or purchase order.

2. Provision of Services

2.1 In consideration of the payment of Fees by the Client the Company agrees to deliver the Course at the Venue.

3. Booking

3.1 A booking will only be accepted when the Company receives a Purchase Order Form from the Client.
 

3.2 The Client will only be booked on a Course when the Company receives full payment for the Course.
 

4. Payment Terms

4.1 If the Client is a UK resident, the Fees for the Course shall be paid by the Client at least 10 working days before the date of the Course, unless alternative credit facilities have been arranged with the Company, or unless clause 4.2 applies.
 

4.2 If the booking is a passport booking, the Fees for all of the courses on the passport booking shall be paid by the Client within 30 days from the date of the invoice to which the passport booking relates.
 

4.3 If the Client is not a UK resident, the Fees for the Course shall be paid by the Client at least 20 Working Days before the date of the Course unless alternative credit facilities have been arranged with the Company.
 

4.4 An invoice for the Fees will be sent to the client upon receipt of the confirmation of booking.
 

4.5 All Fees are exclusive of VAT.

4.6 Where Clause 4.1 applies FGI reserves the right to charge a 10% surcharge for late payment. Where the Booking relates to a Client dedicated course, expenses will be recharged at cost, with mileage being charged at 40p per mile.
 

4.7 Where Clause 4.2 applies, FGI reserves the right to charge a 10% surcharge for late payment.
 

4.8 Where Clause 4.3 applies FGI reserves the right to charge a 10% surcharge for late payment. Where the Booking relates to a Client
dedicated course, expenses will be recharged at cost.
 

4.9 Where the Fees are inclusive of examinations, they are deemed to be inclusive of one examination only per delegate. Any further examinations or re-sits taken by any delegate will be charged for separately.
 

5. Cancellation and Transfer of Bookings

5.1 The Client may cancel the Booking for the Course subject to payment of the proportion of the Fees stated above in Cancellation Terms
 

5.1.1 If the Course is one which requires pre-course materials and at the time of the cancellation the Client has been sent such materials, then the Client will still be liable to pay for them, regardless of any other cancellation Fee. The Company may waive this payment if the materials are returned to the Company in immaculate condition.
 

5.2 As an alternative to cancellation the Client may, provided suitable alternative courses are available, transfer their booking to a later Course; subject the terms stated above under Rescheduling.
 

5.3 No cancellation or transfer of a booking will be valid unless notified to FGI in writing to This email address is being protected from spambots. You need JavaScript enabled to view it.
 

6. Cancellation by FGI Limited

6.1 In relation to public schedule courses only, the Company reserves the right to cancel the Course at any time or to vary the content, date or location of the Course.

6.2 Where the Company does change the dates of the Course, the Course content or the Course location it shall give to the Client as much notice as is possible in all the circumstances and the Client shall have the option to transfer at no additional cost to an alternative Course.
 

7. Warranties

7.1 The Company warrants that the training will be carried out with reasonable skill and care but the Client acknowledges that due to the complexities of the materials of the Course any material provided will of necessity be a summary only and should not be relied upon without seeking additional clarification from the Company.
 

8. Jurisdiction
 

8.1 All disputes claims or proceedings between the parties relating to the validity construction or performance of these Terms and Conditions shall be subject to the non-exclusive jurisdiction of the High Court of Justice in England and Wales, ('The High Court') to which the parties irrevocably submit. Each party irrevocably consents to the award or grant of any relief in any such proceedings before the High Court and either party shall be entitled to take proceedings in any other jurisdiction to enforce a judgement or order of the High Court

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Changes and Updates to our Terms & Conditions

Our Terms & Conditions may be updated from time to time, and continued use of our services indicates your agreement to the policy and any subsequent amendments.
 
 
 
 
Our Terms & Conditions were last modified on: 29th August 2012.

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Summary

Please note this is a summary only, see below for full terms & conditions.

Payment of all Course Fees will be made in full no later than 10 working days prior to commencement of the first course. In the event of date changes the original invoice will remain payable 10 days prior to the original booking. Cancellations & changes must be made in writing to This email address is being protected from spambots. You need JavaScript enabled to view it. This e-mail address is being protected from spambots. You need JavaScript enabled to view it. . FGI Ltd reserves the right to charge a 10% surcharge for late payment. Price shown is exclusive of VAT which will be applied at the current rate.

Cancellation Terms

The following charges are applicable in the event of a course being cancelled:

·         More than 20 working days’ notice - 0% of Course Fee Payable

·         Between 16 and 20 days’ notice – 25% of Course Fee Payable

·         15 working days’ notice or less - 100% of Course Fee Payable

Rescheduling

The following charges are applicable in the event of a course being rescheduled:

·         Between 6 and 10 working days’ notice or less - 50% of Course Fee Payable

·         5 working days’ notice or less - 100% of Course Fee Payable

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Terms & Conditions

1. Interpretation

1.1 In this agreement the following words shall have the following meanings:

The Company: means FGI Limited of Warwick Innovation Centre, Warwick Technology Park, Gallows Hill, Warwick, CV34 6UW.

Client: means the person named as the delegate or client on the Purchase Order Form or purchase order.

Course: means the course stated on the Purchase Order From or purchase order.

Fees: means the fees specified in writing by the Company to the Client.

Purchase Order Form: means the Company's booking form or web booking form.

Venue: means the venue specified on the Purchase Order Form or purchase order.

2. Provision of Services

2.1 In consideration of the payment of Fees by the Client the Company agrees to deliver the Course at the Venue.

3. Booking

3.1 A booking will only be accepted when the Company receives a Purchase Order Form from the Client.

3.2 The Client will only be booked on a Course when the Company receives full payment for the Course.

4. Payment Terms

4.1 If the Client is a UK resident, the Fees for the Course shall be paid by the Client at least 10 working days before the date of the Course, unless alternative credit facilities have been arranged with the Company, or unless clause 4.2 applies.

4.2 If the booking is a passport booking, the Fees for all of the courses on the passport booking shall be paid by the Client within 30 days from the date of the invoice to which the passport booking relates.

4.3 If the Client is not a UK resident, the Fees for the Course shall be paid by the Client at least 20 Working Days before the date of the Course unless alternative credit facilities have been arranged with the Company.

4.4 An invoice for the Fees will be sent to the client upon receipt of the confirmation of booking.

4.5 All Fees are exclusive of VAT.

4.6 Where Clause 4.1 applies FGI reserves the right to charge a 10% surcharge for late payment. Where the Booking relates to a Client dedicated course, expenses will be recharged at cost, with mileage being charged at 40p per mile.

4.7 Where Clause 4.2 applies, FGI reserves the right to charge a 10% surcharge for late payment.

4.8 Where Clause 4.3 applies FGI reserves the right to charge a 10% surcharge for late payment. Where the Booking relates to a Client dedicated course, expenses will be recharged at cost.

4.9 Where the Fees are inclusive of examinations, they are deemed to be inclusive of one examination only per delegate. Any further examinations or re-sits taken by any delegate will be charged for separately.

5. Cancellation and Transfer of Bookings

5.1 The Client may cancel the Booking for the Course subject to payment of the proportion of the Fees stated above in Cancellation Terms

5.1.1 If the Course is one which requires pre-course materials and at the time of the cancellation the Client has been sent such materials, then the Client will still be liable to pay for them, regardless of any other cancellation Fee. The Company may waive this payment if the materials are returned to the Company in immaculate condition.

5.2 As an alternative to cancellation the Client may, provided suitable alternative courses are available, transfer their booking to a later Course; subject the terms stated above under Rescheduling.

5.3 No cancellation or transfer of a booking will be valid unless notified to FGI in writing to This email address is being protected from spambots. You need JavaScript enabled to view it. This e-mail address is being protected from spambots. You need JavaScript enabled to view it.

6. Cancellation by FGI Limited

6.1 In relation to public schedule courses only, the Company reserves the right to cancel the Course at any time or to vary the content, date or location of the Course.

6.2 Where the Company does change the dates of the Course, the Course content or the Course location it shall give to the Client as much notice as is possible in all the circumstances and the Client shall have the option to transfer at no additional cost to an alternative Course.

7. Warranties

7.1 The Company warrants that the training will be carried out with reasonable skill and care but the Client acknowledges that due to the complexities of the materials of the Course any material provided will of necessity be a summary only and should not be relied upon without seeking additional clarification from the Company.

8. Jurisdiction

8.1 All disputes claims or proceedings between the parties relating to the validity construction or performance of these Terms and Conditions shall be subject to the non-exclusive jurisdiction of the High Court of Justice in England and Wales, ('The High Court') to which the parties irrevocably submit. Each party irrevocably consents to the award or grant of any relief in any such proceedings before the High Court and either party shall be entitled to take proceedings in any other jurisdiction to enforce a judgement or order of the High Court

Changes and Updates to our Terms & Conditions

Our Terms & Conditions may be updated from time to time, and continued use of our services indicates your agreement to the policy and any subsequent amendments.

Our Terms & Conditions were last modified on: 31st March 2012.

 

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