PRINCE2 Training | ITIL Training

Generic Soft Skills

Assertive Communication
Complaint Handling & Difficult Calls
Creating & Delivering Magical Presentations
Disciplinary Skills
Effective Selling
Facilitation Skills for Trainers
Group Training Skills
Increasing Business Incomes
Instructional Techniques
ISM Introduction
Making Magical Presentations
Managers as Developers
Management Skills
Motivation & Influence
NLP Introduction
Professional Selling
Sales Marketing Management
Selling Value
Telesales Results
Winning Champagne Business
Writing Proposal Outlines
Understanding Your People
Strategic Planning
Sales Presentations

Sales Business
Management
Presentation Skills
Organising Yourself to
Maximise Your Results
Negotiating to Win – Win
Motivating & Developing
Your Team
Managing Change
Making Meetings Work
Leadership & Motivation
Introduction to Supervision
Influencing & Directing Teams
How to Win Business With Large Organisations
Finding & Keeping High Quality People
Facilitation Skills
Driving Teams
Customer Care
Handling Abusive People on the Telephone
Coaching
Behavioural Management & Teams
Appraisal Skills

For more information, please contact sales on 01926 405 797 or email enquiry@fgiltd.co.uk

ITIL® is a Registered Trade Mark, and a Registered Community Trade Mark of the Office of Government Commerce, and is Registered in the U.S. Patent and Trademark Office

	About FGI \| News & Events \| ITIL.UK.COM \| PRINCE2-TRAINING.COM Soft skills courses \| Recruitment Services \| Contact Us \| Site Map
	© Copyright 2004 - 2006 FGI Ltd - enquiry@fgiltd.co.uk