18/08/2008

FGI have announced that they will be offering the new ITIL® v3 Foundation course in Bracknell.

The new ITIL® v3 Foundation course covers the relationships within the IT Service Management lifecycle, to include;

• Service Strategy
• Service Design
• Service Transition
• Service operation
• Continual Service Improvement
• Service Strategy

View the full ITIL® v3 Foundation Schedule

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