This ITIL® v3 Overview course provides an overview of the Best Practice ITIL( framework, including all the core components, the key considerations for implementation and adoption of ITIL, and the accredited examination structure.
For further information on upcoming courses, or if you have any questions about this course, please contact us.
This course can also be taught privately at your workplace by our accredited trainers, for more information read about our on-site training.