The course is in the format of a detailed, modular introduction to the concepts. It covers terms, definitions, benefits, objectives, and relationships within the IT Service Management lifecycle. The course is based on the principles described in the five Core ITIL Service Management books.
The course is interactive, combining presentation sessions and group exercises, with plenty of opportunity for questions and discussion. On completion of the course and the required personal study, delegates will be able to sit the ITIL Foundation Certificate in Service Management
examination worth 2 credits.
| Location | Start Date | Days | Price ex. VAT |
Offers ex. VAT |
||
|---|---|---|---|---|---|---|
| Next » | ||||||
| London City Point | 20/02/2012 | 3 | £790 | Book | Enquire | |
| Warwick | 21/02/2012 | 3 | £740 | Book | Enquire | |
| Cardiff | 27/02/2012 | 3 | £740 | Book | Enquire | |
| Bristol | 05/03/2012 | 3 | £790 | Book | Enquire | |
| London City Point | 05/03/2012 | 3 | £790 | Book | Enquire | |
| Southampton | 12/03/2012 | 3 | £740 | Book | Enquire | |
| Warwick | 12/03/2012 | 3 | £740 | Book | Enquire | |
| Milton Keynes | 19/03/2012 | 3 | £740 | Book | Enquire | |
| Reading Arlington | 21/03/2012 | 3 | £790 | Book | Enquire | |
| London City Point | 26/03/2012 | 3 | £790 | Book | Enquire | |
| Warwick | 26/03/2012 | 3 | £740 | Book | Enquire | |
| Manchester | 28/03/2012 | 3 | £790 | Book | Enquire | |
| London City Point | 02/04/2012 | 3 | £790 | Book | Enquire | |
| Warwick | 16/04/2012 | 3 | £740 | Book | Enquire | |
| Cardiff | 23/04/2012 | 3 | £740 | Book | Enquire | |
| London City Point | 23/04/2012 | 3 | £790 | Book | Enquire | |
| Nottingham | 23/04/2012 | 3 | £740 | Book | Enquire | |
| Solihull | 23/04/2012 | 3 | £790 | Book | Enquire | |
| Southampton | 23/04/2012 | 3 | £740 | Book | Enquire | |
| London City Point | 14/05/2012 | 3 | £790 | Book | Enquire | |
| Swindon | 16/05/2012 | 3 | £740 | Book | Enquire | |
| Warwick | 21/05/2012 | 3 | £740 | Book | Enquire | |
| Reading Arlington | 23/05/2012 | 3 | £790 | Book | Enquire | |
| London City Point | 28/05/2012 | 3 | £790 | Book | Enquire | |
| Southampton | 28/05/2012 | 3 | £740 | Book | Enquire | |
For further information on upcoming courses, or if you have any questions, please call us on 01926 405 797 or e-mail us at enquiry@fgiltd.co.uk.
This course can also be taught privately at your workplace by our accredited trainers, for more information read about our on-site training.