ITIL v2 Overview
This one-day course provides an overview of the Best Practice ITIL framework, including all the core components, the key considerations for implementation and adoption of ITIL, and the accredited examination structure.
Public Course Schedule
For further information on upcoming courses, or if you have any questions about this course, please contact us.
Private On-Site Training
This course can also be taught privately at your workplace by our accredited trainers, for more information read about our on-site training.
Why train with FGI?
- Providing the full range of ITIL® & PRINCE2® examination courses.
- ISEB & APMG Accredited Training Organisation.
- Over 30 Accredited ITIL® and PRINCE2® Training Consultants.
- Pass rates vastly exceed the national average.
- Pass Guarantee Scheme.
- Expert trainer interaction and post course support.
- International and UK locations.
- One Clear Price.
- Skills Protection Promise.
- Wide ranging client portfolio covering the private and public sectors.
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Why train with FGI?
- High quality colour courseware
- Pass rates which exceed the national average
- Pass guarantee scheme
- Post course tutor support
- Expert trainer interaction
- ISEB & APMG Accredited
- One clear price inclusive of courseware and examinations
Delegate Comments
"We have been using FGI for a couple of years now and have found them to be extremely responsive to our needs and flexible in their approach to delivering what we want."
Rachel Matthews, IBIS Helpdesk and TMSU Manager, The Environment Agency
Rachel Matthews, IBIS Helpdesk and TMSU Manager, The Environment Agency
