v2 Manager's Revision Day
Duration: 1 day
Prices From: £260 per delegate (excluding VAT)
Course Outline
The ITIL v2 Managers' Revision Day is designed to prepare delegates for the ITIL v2 Managers' exam. The one-day workshop style course works through an ISEB Case Study, revisit exam tips, discuss any uncertainties course participants may have remaining in their minds relating to the syllabus, and practice formatting and answering previous exam questions.
ITIL v2 Manager's Revision Day Course Schedule >>
Course Content:
- Introduction and discussion/revision of course participants weakest areas
- Selective Service Management review
- Service Delivery Mock Examination review
- ISEB Case Study Analysis session
- Exam tips
- Previous ISEB exam questions session
Course Objectives:
Participants will benefit from:
- Collective analysis of the relevant ISEB case study, providing familiarity prior to the ISEB exams
- Practicing their approach and formatting of answers to questions by use of previous exam questions
- Revisiting pertinent issues and topics from the ITIL as required
The event is largely participant driven, with reviews, discussions and input from course participants forming the major part of the day, facilitated by an experienced consultant. Course participants are encouraged to air any issues arising from the preceding courses and/or their own revision activities.
Who will Benefit:
Course participants who have attended the Service Support and Service Delivery Courses and who are due to sit the next scheduled ISEB Managers Certificate in IT Service Management Exam.
Pre-requisites:
Individuals should hold the ISEB Foundation Certificate in IT Service Management, and have attended both the Service Management - IT Service Support and Service Management - IT Service Delivery courses.
Public Course Schedule
For further information on upcoming courses, or if you have any questions about this course, please contact us.
Private On-Site Training
This course can also be taught privately at your workplace by our accredited trainers, for more information read about our on-site training.
Why train with FGI?
- Providing the full range of ITIL® & PRINCE2® examination courses.
- ISEB & APMG Accredited Training Organisation.
- Over 30 Accredited ITIL® and PRINCE2® Training Consultants.
- Pass rates vastly exceed the national average.
- Pass Guarantee Scheme.
- Expert trainer interaction and post course support.
- International and UK locations.
- One Clear Price.
- Skills Protection Promise.
- Wide ranging client portfolio covering the private and public sectors.
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Why train with FGI?
- High quality colour courseware
- Pass rates which exceed the national average
- Pass guarantee scheme
- Post course tutor support
- Expert trainer interaction
- ISEB & APMG Accredited
- One clear price inclusive of courseware and examinations
Delegate Comments
Mitchell Everett, Senior Service Desk, London Borough Of Tower Hamlets
