Many organisations embarking on implementing ITIL^® or PRINCE2™ often need expert guidance and control. FGI can help in a number of ways that are cost effective to your company.

Our experience tells us that handover of processes can be ineffective if rushed or applied too formally. We can undertake process audits, a review of templates and documentation and also provide advice ahead of tool selection. Our mentoring approach provides a gradual and smooth handover, ensuring:

• There is no loss of effectiveness of the process
• Your staff are always in control
• Your staff are the decision makers from the start
• Learning takes place on the job and your staff gain confidence quicker
• Costs are reduced because the mentoring input diminishes over time