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ITIL® Specialist

Outline

Endorsed as ITIL Complementary Products, the Specialist Qualifications in IT Service Management draw on the broad range of good practice in Service Management, including ITIL, COBIT®, ISO/IEC 20000 and SFIA/SFIAplus. Each Specialist course provides job-specific skills development and provides an ideal stepping stone between the ITIL Foundation and Intermediate Qualifications in IT Service Management.

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