ITIL® Specialist

Outline

Endorsed as ITIL Complementary Products, the Specialist Qualifications in IT Service Management draw on the broad range of good practice in Service Management, including ITIL, COBIT®, ISO/IEC 20000 and SFIA/SFIAplus. Each Specialist course provides job-specific skills development and provides an ideal stepping stone between the ITIL Foundation and Intermediate Qualifications in IT Service Management.

Courses

• Supplier Management
• Change Management
• Service Desk & Incident Management
• Business Relationship Management
• Problem Management
• Service Level Management

Event Registration

Below is a list of all events that are currently open for registration. Click on the event name to proceed.

Event	Date	Price
ITIL® >> Specialist
ITIL Service Level Management  Location:  London Citypoint *	Start: 13-06-2012  End:  15-06-2012	£ 945.00
ITIL Change Management  Location:  London Citypoint *	Start: 20-06-2012  End:  22-06-2012	£ 945.00
ITIL Problem Management  Location:  London Citypoint *	Start: 20-06-2012  End:  22-06-2012	£ 945.00
ITIL Service Desk & Incident Management  Location:  London Citypoint *	Start: 25-06-2012  End:  27-06-2012	£ 945.00
ITIL Supplier Management  Location:  Birmingham *	Start: 23-07-2012  End:  25-07-2012	£ 945.00
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