The ITIL Qualification Scheme introduces a credit system. To achieve ITIL Expert Certification in ITSM you will need a minimum of 22 credits. The ITIL Qualification Scheme has been structured to ensure delegates receive a balanced selection of the subject areas.
To check your credit profile for the ITIL Expert Certification please visit the official ITIL website www.itil-officialsite.com, alternatively please contact us for more information.
Please follow the links below to view the full outline for each of the ITIL Intermediate modules
- Operational Support & Analysis
- Planning, Protection & Optimisation
- Release, Control & Validation
- Service Offerings & Agreements