ITIL (Information Technology Infrastructure Library) is the most widely accepted best practice approach to IT Service Management in the world. FGI offer the entire range of ITIL accredited training courses.
The ITIL qualification structure uses a system that enables an individual to gain credits for each exam they take. Look at the ITIL Roadmap to view the structure of the qualifications.
Why Train with FGI?
|Award winning business with a passion for customer service.|
|Working within the industry for over ten years.|
|Demonstrable return on investment .|
|90% of our clients choose FGI again and again.|
|Customer service constantly reviewed and maximised.|
|Exam result notification before certificate is issued.|
|Small class sizes, so our consultants have more time for each delegate.|
|Dedicated business relationship managers for all accounts.|
|Our business relationship team has over 40 years of FGI experience.|
|Hot and cold buffet for all delegates.|
|Pass rates exceeding 97%|
|Post-course support - helping you unlock the full potential of your new skills.|
|Prestigious venues in prime locations.|
|Market leader for tailored learning solutions.|
FGI are accredited to provide the following ITIL courses:
*FGI also provide two combined options where delegates can sit two Intermediate Lifecycle stream courses in the same week:
- Service Transition & Service Operation Combined Course
- Service Strategy & Service Design Combined Course